Terms and Conditions

Terms and Conditions of Hotel Simona Boutique

Welcome to Hotel Simona Boutique! We are delighted to have you as our guest at our cozy hotel located in the heart of La Romana city. Before proceeding with your reservation, we kindly ask you to carefully read our terms and conditions below:

  1. Reservations and Payments: a. To make a reservation, you must be of legal age (18 years or older) and provide accurate and up-to-date information. b. The rates displayed on our website are subject to change and may vary depending on the season and availability. c. By booking a room, you agree to pay the total amount indicated during the reservation process. Payments will be made using the accepted methods of payment on our website.
  2. Cancellation Policy: a. If you need to cancel your reservation, please inform us at least 48 hours prior to the arrival date to avoid cancellation charges. b. Cancellations made within 48 hours of the arrival date will be subject to a charge equivalent to one night’s stay. c. In the case of a no-show, the full amount of the reservation will be charged, and the room will be made available to new guests.
  3. Modifications to Reservations: a. If you wish to modify your reservation, we will do our best to accommodate your request, subject to availability. b. Modifications are subject to the rates and conditions in effect at the time of the change request.
  4. Check-in and Check-out: a. Check-in is available from 3:00 PM (15:00), and check-out must be completed by 12:00 PM (noon). b. If you arrive before the check-in time, we will make every effort to have your room ready as soon as possible. c. If you wish to have a late check-out, please inquire about availability and any additional charges at the reception.
  5. Smoking Policy: a. Hotel Simona Boutique is a 100% smoke-free establishment. Smoking is prohibited in all indoor areas, including guest rooms. A designated smoking area is available in the hotel’s outdoor facilities.
  6. Guest Responsibility: a. Guests are responsible for maintaining all hotel facilities and furniture in good condition during their stay. b. Any damage caused to the hotel property or its facilities will be the responsibility of the guest, and corresponding costs will be charged.
  7. Privacy Policy: a. All personal information provided during the reservation process will be handled in accordance with our privacy policy. You can review it on our website.
  8. Acceptance of Terms and Conditions: a. By making a reservation at Hotel Simona Boutique, you accept all the terms and conditions set forth above.

Thank you for choosing Hotel Simona Boutique as your accommodation in La Romana. We hope you have a pleasant and memorable stay with us! If you have any questions or concerns, please do not hesitate to contact us.